Ensuring Food Safety During Transit
In the past few years, there has been a rise food delivery. it is no longer just pizza and Chinese food. Nowadays, you can get any cuisine delivered to your door regardless what part of the world you live in. Packaging is one of the biggest challenges food producers and distributors face since there are a lot of factors to ensure safety while your product is in transit.
Unlike fast food and restaurants which delivers in a few minutes, wholesale food distributors have to deal with several hours and sometimes even days of their product being in transit. So, how do you as the distributor ensure that you have the right packaging material?
For starters, if you absolutely have to use plastic, make sure that it is BPA-free. Glass and stainless steel have grown in popularity as they are easy to clean and widely acceptable.
Secondly, ensure you have a way to monitor your product from the dispatch stage to delivery. It is a known fact that most consumers are always concerned about their pre-made dishes or raw ingredients and it goes without saying that having spoiled food will taint the customer experience. Considering the fact we live in a social media controlled world, this would ruin your business. One bad delivery could ruin years of good business so, the best thing to do is to make sure that nothing goes wrong. Food packaging suppliers who supply food grade packaging such as this company can ensure the safety and quality of your food remains in tact during transit. Most wholesalers also use mobile applications which tracks down their deliveries. A lot of distributors use refrigerated trucks as well as carton liners and pallet bags to ensure that their produce stays fresh for longer. Having a centralised system ensures that the food remains in the right temperature and humidity. Being the producer, you know exactly how long your product should be in transit and a central monitoring system can give you the opportunity to cancel an order if it does not meet your standards as far as temperature is concerned.
Third, do not put all your trust in third-party delivery services. It would be a much better idea to invest in your own delivery system rather than relying on a service. Having your own delivery system ensures that you have staff trained in hospitality meaning that they know how to handle the food they are transporting as well as any challenges that may arise.
Apart from simply having qualified staff, you will also be in charge of ensuring that the vehicles are kept clean and sanitised. It goes without saying that cleanliness is one of the key factors people need to consider when they are dealing with food. it is highly unlikely that customers will see the inside but you still need to set the guidelines for how often the vehicles should be cleaned.
Make sure that your employees understand the importance of regular sanitation. Especially when handling and processing meat or poultry you will need to ensure that you have the right equipment and packaging, you can find out more information here. Let me put it like this, you would not eat at a cluttered table or prepare your family's dinner in a dirty kitchen. In the same way, make sure that your people feel the same way. Treat your food packaging business like you would treat your business. The food processing equipment should pass any health check.
Finally, address any problems as soon as they arise. If and when you get a bad review from a customer, look into it immediately. Delaying the process is only going to result in more disgruntled customers. First, discuss the bad feedback with your staff and get to the bottom of it. Let them know what the problem is and the standard you would like to uphold. There are no grey areas in service delivery. Make them understand that it can either be black or white.